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WebITSM (Information Technology Service Management) o la gestión de servicios de tecnología de la información, es un enfoque estratégico orientado a la implementación, gestión, monitorización y mejora de los servicios IT de una empresa. ITSM es una metodología que pone el foco en el cliente y está orientada al servicio. WebThe BMW Group is investing millions to make its plant in San Luis Potosí, Mexico, ready for the NEUE KLASSE, accelerating the production of pioneering electric vehicles. Company … WebITSM은 IT 서비스 관리(IT Service Management)의 약자로, 한마디로 요약하면 원활한 고객 지향 IT 서비스를 제공하고 지원하는 정책, 프로세스 및 절차를 말합니다. ITSM이 중요한 이유 네트워크, 하드웨어 또는 시스템 등 기술에 초점을 맞추는 다른 IT 관리 기준과 달리, ITSM은 ‘경영 및 서비스’ 관점에서 비즈니스 목표를 보다 체계적인 방향으로 IT 고객 서비스를 … methyprylon